Privacy Policy
Effective date: August 6, 2025
Earthmover (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website at https://earthmover.io (“Website”) or access our software platform at https://app.earthmover.io (“Platform”).
Who We Are
Our website address is: https://earthmover.io. For privacy-related inquiries, you can contact us at policy@earthmover.io.
1. Information We Collect
A. Information You Provide
We collect personal information when you:
- Fill out a form on our Website (e.g., to subscribe to updates),
- Create an account on the Platform,
- Contact us via email, Slack, or GitHub,
- Engage with our community or support channels.
This may include:
- Name
- Email address
- Company name
- Job title
- Communication preferences
When logging into the Platform via Google, GitHub, or Microsoft, we may also collect:
- Basic profile information provided by those services (e.g., name, email, user ID)
B. Information Collected Automatically
We and our third-party tools may collect technical and usage data, including:
- IP address
- Browser type
- Device identifiers
- Pages visited and time spent
- Referring URLs
This data is collected via:
- Google Analytics (Website only)
- HubSpot (Website forms and communications)
- Application-level logging (Platform usage and performance monitoring)
2. How We Use Your Information
We use the information we collect to:
- Provide and manage access to the Earthmover Platform,
- Respond to inquiries and support requests,
- Improve and monitor the performance of our Platform,
- Send product updates and marketing communications (only with your consent),
- Comply with applicable legal obligations.
3. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Understand how visitors use our Website,
- Improve site functionality and user experience,
- Track the effectiveness of our marketing efforts.
We use a WordPress plugin to manage cookie consent and give users control over their preferences. When you visit our Website, you will be presented with a cookie banner that allows you to:
- Accept or reject non-essential cookies,
- View a full list of cookies in use,
- Adjust your preferences at any time.
Essential cookies required for the functioning of the site cannot be disabled.
4. Sharing of Personal Information
We do not sell or rent your personal data to anyone. We may share data with trusted third-party processors that help us operate our Website and Platform, including:
- HubSpot (marketing and CRM)
- Google Analytics (site analytics)
- Authentication providers (Google, GitHub, Microsoft)
- Hosting and infrastructure providers (e.g., AWS)
These third parties are only authorized to process your data as needed to deliver their services to us.
5. Data Retention
We retain your personal data only for as long as necessary to:
- Fulfill the purposes described in this policy,
- Comply with legal or contractual requirements, or
- Support legitimate business interests.
You may request deletion of your personal data at any time (see Section 7).
6. Security
We take security seriously. Earthmover implements industry-standard safeguards to protect your data, including:
- Encryption at rest and in transit,
- Access controls and audit logs,
- Regular security reviews and internal policies.
All data is currently stored in the United States.
7. Your Rights and Choices
You have the right to:
- Unsubscribe from marketing emails via the link in any message,
- Access, correct, or delete your personal information,
- Withdraw consent for communications or data use.
To make a request, contact us at policy@earthmover.io. We will respond in accordance with applicable laws.
8. Embedded Content From Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves in the same way as if you visited those websites directly. These sites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that content.
9. Children’s Privacy
Earthmover does not knowingly collect or solicit personal data from anyone under the age of 18. If we become aware that such data has been collected, we will take steps to delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date above. If changes are significant, we will notify users via the Website or Platform.
11. Contact Us
For questions about this policy or our privacy practices, please contact: policy@earthmover.io
Data Processing Addendum
Effective date: December 12, 2025
Earthmover engages third-party vendors, known as Subprocessors, to assist in providing the Earthmover Platform and Earthmover Software services. These subprocessors process Customer Data, which may include Personally Identifiable Information (PII), in accordance with our contractual terms. Earthmover maintains a current list of its subprocessors below.
| Vendor | Purpose | Location |
|---|---|---|
| Amazon Web Services (AWS) | Cloud infrastructure and hosting: Stores customer data | Global |
| Google Cloud Platform (GCP) | Cloud infrastructure and hosting: Stores customer data | Global |
| Microsoft Azure | Cloud infrastructure and hosting: Stores customer data | Global |
| Cloudflare | Content Delivery Network (CDN) and security: Processes network traffic, including IP addresses | Global |
| Coiled | Data processing and execution: Manages and executes data-intensive workloads | Global |
| Tigris, Modal, Vercel | Platform-as-a-Service (PaaS): Hosts application components and databases | Varies |
| HubSpot | Customer Relationship Management (CRM): Stores customer contact details and tracking communication | US |
| Maxio | Billing management: Processes customer subscription records and billing details | US |
| Stripe | Payment processing: Handles secure payment card data for transactions | US |
| QuickBooks | Accounting: Stores financial transaction records and billing contact information | US |
| Bill.com | Accounts Payable: Processes vendor and customer payment/banking information | US |
| PandaDoc | Contract Management: Stores and processes names, signatures, and emails for agreements | US |
| Google Drive | File Storage: Organizes contracts, legal documents, and other files containing PII/confidential information | Global/US |
| Zoom | Video Conferencing: Stores meeting/webinar records with contact details | Global/US |
| Google Analytics | Performance Analytics: Tracks user behavior and technical data on the website/platform | Global/US |
| WordPress | Content Management System (CMS): Processes form submissions containing PII | Varies |
| Clay.com | Data Enrichment: Processes contact data for sales/marketing purposes | US |
| Pylon | Customer Success: Stores customer contact details and tracking communication | US |